- 24/7
- Emergency response
- Monthly
- Owner reporting cycle
- 2
- Countries covered
What this covers
Facilities, maintenance, community
A development is judged on how it looks in year five, not on handover day. We manage the properties we build and the properties others built — facilities, maintenance, tenant relations and the reporting owners actually need to make decisions.
How it runs
The sequence
Takeover and condition survey
We record what we are inheriting — condition, warranties, service contracts and outstanding defects — before we take responsibility for it.
Planned maintenance schedule
A calendar for the things that fail predictably, so they are replaced on schedule rather than at the point of failure.
Tenant and community management
Onboarding, requests, disputes and the shared-space rules that keep an estate functioning as a place rather than a set of units.
Reporting and review
Monthly financial and operational reporting, with an annual review of what the asset needs in the coming year.
What you receive
Deliverables
- Condition survey at takeover
- Planned maintenance calendar
- Vendor management and procurement
- Tenant onboarding and support
- Service charge administration
- Common area and grounds upkeep
- Monthly owner reporting
- Annual asset review
Questions
What clients usually ask
Do you manage properties you did not build?
Yes. We take on third-party stock after a condition survey establishes what is being inherited.
How are service charges handled?
Collected, held separately and reconciled in the monthly report, with expenditure itemised against the maintenance calendar.
What is the minimum engagement?
We work on annual terms, reviewed at the end of each period.
In practice
